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Driive Help Center
Driive Help Center

Billing and Account

Driive uses a simple, transparent billing model — you pay for what you use based on the size of your team. This section covers everything from understanding your invoice to switching billing frequencies, managing payment methods, and handling cancellations.


In this section

Article

What you'll learn

Billing Overview

How Driive billing works, what you see on the billing page, and how account statuses affect access.

Free Trial

What's included in your trial, how long it lasts, and what happens when it ends.

Seat-Based Pricing

How seats are counted, how your cost is calculated, and what happens when you add or remove team members.

Monthly vs. Annual Billing

The difference between billing frequencies, how to switch, and how proration works.

Managing Payment Methods

How to add, update, or remove your payment method through the billing portal.

Cancelling Your Subscription

How to cancel, what happens to your data, and how to reactivate later.

Troubleshooting Billing

Fixes for failed payments, locked accounts, unexpected charges, and access issues.


Where to go next