Deploy Overview
Driive gives you several ways to put your booking page in front of customers. Each one is called a booking channel — a distinct surface where customers can discover and start the booking process. The more channels you activate, the more opportunities customers have to schedule with you.
Where to find booking channels
Channels live in the Setup section of the left sidebar. Setup > Website Widget takes you to the widget installation page, and the Voice AI Agent has its own channel page. Each channel page shows its current status badge so you know what's live and what still needs configuration.
Available channels
Website widget
A small code snippet you add to your website that displays a "Book Now" button. When customers click it, your booking page opens right on your site — no redirects, no new tabs. This is the most common channel for home-service businesses with an existing website.
Learn more: Website Widget
Voice AI Agent
AI-powered phone scheduling for customers who prefer to call rather than book online. The Voice AI Agent answers calls, qualifies leads, and books appointments 24/7 — every call becomes a request in your Driive Inbox, just like an online booking. Voice is currently in beta.
Learn more: Voice AI Agent
Booking links
Direct URLs to your booking page that you can share anywhere — text messages, emails, social media posts, Google Business Profile, business cards, and more. You get both an organization-level link (shows all your services or a routing form) and per-appointment-type links (skip straight to a specific service).
Learn more: Sharing Booking Links
More on the way
SMS and chat AI agents — text-based booking and a live chat widget that books appointments — are coming soon.
Channel status indicators
Each channel shows a status badge so you can see at a glance what's active and what still needs setup.
| Status | Meaning |
|---|---|
| Setup | The channel is available but isn't fully configured yet. Follow the setup steps to go live. |
| Live | The channel is active and customers can book through it. |
| Beta | The channel is in early access — you can request access from its page. |
| Soon | The channel is coming soon and can't be configured yet. |
When you first create your Driive account, the website widget starts in the Setup state. Once it's installed, it transitions to Live.
Why multiple channels matter
Home-service customers find you in different ways. Some land on your website, some see a link in a text message, and some call your office directly. By activating multiple booking channels, you meet customers where they are:
- Website visitors see your "Book Now" button and can book without leaving your site.
- Text and email recipients click a direct link and land on your booking page in seconds.
- Phone callers book through voice without needing internet access or tech comfort.
- Social media followers tap a link in your bio or post to schedule instantly.
Each channel funnels into the same place. No matter how a customer reaches you, their request lands in your Inbox with all the details attached — and once it's scheduled, the appointment shows up on your calendar, assigned to the right user.
Tip: Start with the channel your customers use most — usually the website widget or a booking link — and add more over time. Even one active channel is a significant upgrade over phone-only scheduling.
What's next
- Website Widget — Add the "Book Now" button to your website.
- Voice AI Agent — Learn about AI-powered phone booking and request beta access.
- Sharing Booking Links — Get your links and start sharing.