Sharing Booking Links
A booking link is the simplest way to let customers schedule with you. Copy a URL, share it anywhere, and anyone who clicks it lands directly on your booking page. No website changes, no code, no technical setup — just a link.
Types of booking links
Driive gives you two types of links, each designed for a different situation.
Organization-level booking page URL
This is your main booking link. When a customer clicks it, they see either:
- Your routing form — If you've set up a routing form, customers answer a few questions (like "What service do you need?") and get directed to the right appointment type.
- Your service list — If you haven't set up a routing form, customers see a list of all your active appointment types and pick the one they want.
This is the link to use when you want customers to choose from all your services. It follows the format .../book/your-company — your company's slug at the end.
Per-appointment-type direct links
Each appointment type has its own direct link. When a customer clicks it, they skip the routing form and service selection and go straight to the booking flow for that specific service.
This is useful when you're promoting a specific offering — for example, sharing a "Free Roof Inspection" link in an ad or including an "AC Tune-Up" link in a seasonal email campaign.
Where to find it:
- Go to Setup > Appointment Types in the sidebar.
- Click on the appointment type you want to share.
- On the General tab, the Booking URL is shown beneath the appointment type's slug.
- Copy the URL and share it anywhere.
Tip: For links you share constantly, create a shortcut so the link is always one click away in your sidebar.
How to share your links
Share via SMS
Text your booking link directly to a customer or prospect. This is one of the highest-converting channels for home-service businesses — customers can tap the link on their phone and book in under a minute.
Example text: "Hi! Here's a link to schedule your roof inspection with Johnson Roofing: [booking link]. Pick any time that works for you."
Share via email
Include your booking link in:
- Follow-up emails to leads who called but didn't book.
- Estimate emails with a "Ready to schedule? Book here" call to action.
- Email signatures so every message you send is a booking opportunity.
Share on social media
Post your booking link on:
- Facebook — In posts, your business page bio, and as a call-to-action button.
- Instagram — In your bio link (use a link-in-bio tool if you have multiple links).
- Google Business Profile — Add it to the "Book" button on your listing.
- Nextdoor — In posts and your business profile.
Other places to share
- Business cards — Print the link or a QR code that points to it.
- Truck and van wraps — Include a short booking URL or QR code.
- Flyers and door hangers — Add a QR code linked to your booking page.
- Voicemail greeting — Mention the link and offer to text it to callers.
Shortcuts
Shortcuts are saved booking links that live in your sidebar. Each shortcut has a custom name and icon, so you can quickly identify and open the right link.
Why use shortcuts
If you frequently share the same link — say, your "Free Estimate" appointment type — creating a shortcut saves you from navigating to the appointment type settings every time. Shortcuts sit in the Shortcuts section of the sidebar, ready whenever you need them.
How to create a shortcut
- Find the Shortcuts section in the sidebar and click View All.
- Click Create Shortcut.
- Give it a custom name (e.g., "Free Roof Inspection").
- Pick an emoji icon to make it visually distinct.
- Choose the appointment type the shortcut should point to.
- Save it.
Your shortcut now appears in the sidebar — clicking it opens the booking link so you can grab the URL and send it in seconds.
Best practices
- Use your organization link as the default. When you only have space for one link — like an email signature or social media bio — use the organization-level link. It gives customers access to all your services.
- Use direct links for targeted campaigns. Running a spring HVAC tune-up promotion? Share the direct link to that specific appointment type so customers don't have to browse.
- Shorten long URLs for print. If you're putting a link on a business card or flyer, use a URL shortener or QR code to keep it clean.
- Track where bookings come from. Pay attention to which channels bring in the most appointments. If text message links convert well, lean into SMS outreach.
- Include a call to action. Don't just drop a link — tell the customer what to do. "Schedule your free estimate" converts better than a bare URL.
What's next
- Website Widget — Add a "Book Now" button to your website for visitors who find you through search.
- Voice AI Agent — AI-powered phone booking for customers who prefer to call.
- Troubleshooting Deployment — Link not working? Check the troubleshooting guide.