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Viewing Team Schedules

When you're managing a crew of technicians, you need to see everyone's schedule at once. In Day view, the calendar places each selected user in their own column so you can compare availability, balance workloads, and dispatch the right person to the next job.

How the side-by-side layout works

Day view shows a single day. When you have multiple users selected in the calendar panel, it splits into columns — one column per user. Each column displays that person's appointments and synced external events on a vertical time grid.

This layout answers the question every dispatcher asks: "Who's free right now?"

Opening the side-by-side view

  1. Click Appointments in the sidebar, then click Cal in the view toggle at the top.
  2. Click Day in the Day / Week / Month toggle.
  3. In the calendar panel, check the users you want to compare — each gets their own column.

Use the forward and back arrows or the date picker to change which day you're viewing.

Filtering by team or individual

The Users and Teams lists in the calendar panel control which columns appear:

  • Show the whole team — Check every user to see all columns.
  • Show a specific team — If you organize your crew into teams (e.g., "Roofing Crew A," "HVAC Team"), select just that group.
  • Show specific individuals — Check only the people you're interested in.

The fewer users you select, the wider each column becomes, giving you more room to read appointment details. If you're dispatching for a two-person crew, filter to just those two for a clean, spacious view.

Current-time indicator

A red horizontal line stretches across the day to show the current time. This makes it easy to see:

  • Which appointments are happening right now
  • Who just finished a job and might be available
  • Who has an upcoming appointment soon

The line updates in real time, so the view stays current as you work.

Color coding

Events are color coded to help you scan the grid quickly:

  • Each user gets their own color — a person's appointments and events share a consistent color, matching the colored checkbox next to their name in the calendar panel. This lets you tell whose events are whose at a glance, even when columns are narrow.
  • External events — Marked as external calendar events to visually separate them from Driive appointments.

Using the side-by-side view for dispatching

Here's a common dispatching workflow:

  1. Open Day view and navigate to the day you need to schedule.
  2. Scan the columns for open time slots. Look for gaps between appointment blocks.
  3. Identify the best fit — Consider location proximity, skill set, and workload balance.
  4. Schedule the appointment — Head to Appointments to find a time and assign the job to the right user.

Tips for getting the most out of the side-by-side view

  • Start your day here — Open Day view each morning to see the full day's plan across your team.
  • Use it during calls — When a customer calls to book, check the columns to quickly find who has an opening.
  • Combine with availability settings — Make sure each user's availability is up to date so the calendar reflects when they're actually working.

Next steps

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