Availability and Service Area
Getting your availability right means customers only see time slots when you can actually show up — and only for addresses you can actually reach. This section covers how Driive's layered availability system works, how to set business hours and individual schedules, and how to define the geographic area you serve.
In this section
Article | What you'll learn |
|---|---|
How Driive determines when appointments can be booked — the layered system from org hours to individual calendars. | |
How to configure your organization-wide weekly schedule with the visual editor. | |
How individual members set their own hours, overriding organization defaults. | |
Gaps between appointments and how far in advance customers can book. | |
What the service area is and why it matters for home-service businesses. | |
How to set your center address, radius, and map-based coverage. | |
Fixes for missing time slots, timezone mismatches, service area issues, and more. |
Where to go next
Teams and Users — Manage the people whose availability you're configuring.
Appointment Types — Set buffer times and booking windows per service.
Calendar — See how availability translates to your team's schedule.
Integrations — Connect Google Calendar or Outlook to factor external events into availability.