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Driive Help Center
Driive Help Center

Managing Multiple Organizations

Some businesses need more than one Driive organization. Maybe you run two brands under the same company, operate franchise locations with different names, or cover distinct service territories that each need their own booking pages and teams. Driive lets you create and manage multiple organizations under a single account, so you can keep everything separate where it needs to be — and switch between them in seconds.

When you need multiple organizations

Here are the most common reasons home-service businesses create more than one organization:

  • Separate brands — You operate "Johnson Roofing" and "Johnson Gutters" as distinct customer-facing brands with different booking pages and branding.

  • Franchise locations — Each franchise location has its own team, availability, and booking experience.

  • Distinct service territories — Your Dallas operation and your Austin operation run independently with different crews and schedules.

  • Different business lines — Your company offers both residential and commercial services, and you want separate workflows, appointment types, and booking pages for each.


What each organization gets

Every organization in Driive is a fully independent workspace. Each one has its own:

  • Company information and branding — Name, logo, colors, contact details.

  • Team members — Separate roster, roles, and permissions.

  • Appointment types — Different services, durations, and configurations.

  • Booking pages and channels — Independent booking links, website widgets, and voice channels.

  • Availability and service area — Separate business hours and geographic coverage.

  • Contacts — Each organization maintains its own customer list.

  • Calendar — Appointments and schedules are scoped to the organization.

  • Notifications — Independent email and SMS templates.

Important: Team members and contacts are not shared between organizations. If the same person works across two organizations, they need to be added to each one separately.


Creating a new organization

You can create a sibling organization at any time without affecting your existing one.

  1. Click your organization name in the bottom-left corner of the sidebar to open the organization switcher.

  2. Click Create Organization.

  3. Enter the new organization's name and basic details.

  4. Complete the setup steps (company information, branding, etc.).

Your new organization starts fresh — no data carries over from your existing one. You'll set up teams, appointment types, availability, and booking pages from scratch.


Switching between organizations

The organization switcher lives in the sidebar. It shows your current organization name and lets you jump between all organizations you have access to.

  1. Click your organization name in the bottom-left corner of the sidebar.

  2. You'll see a list of all organizations tied to your account.

  3. Click the one you want to switch to.

Driive loads the selected organization's dashboard, calendar, and settings. Everything you see and do from that point applies to the active organization.

Tip: The organization switcher also shows which organization you're currently viewing. Before making any changes to settings or appointments, glance at the sidebar to confirm you're in the right org.


Billing and multiple organizations

Organizations share a billing account. Here's how that works:

  • One subscription — Your billing plan covers your account. Seat-based pricing applies across all organizations.

  • Manage billing centrally — You handle invoices, payment methods, and plan changes from one billing dashboard.

  • Each org's usage counts — Team members across all organizations contribute to your total seat count.

For full billing details, see Billing and Account.


Tips

  • Name organizations clearly. Use names that your team will immediately recognize — "Johnson Roofing - Dallas" is clearer than "Org 2."

  • Set up branding for each org. Since each organization can have its own logo and colors, take advantage of this to give each brand or location a distinct identity on its booking pages.

  • Keep team assignments clean. Add team members only to the organizations they actually work in. This avoids confusion and keeps each organization's availability accurate.

  • Use the same email to manage all orgs. Your account email gives you access to every organization. No need to create separate accounts.


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