Teams and Users

Your business runs on people. Driive helps you organize your crew into teams, control what each person can see and do, and make sure every appointment gets assigned to the right technician. Whether you have two people or twenty, this section covers everything you need to manage your workforce inside Driive.

In this section

Article	What you'll learn
Teams Overview	What teams are, how they relate to scheduling, and where to find them.
Creating and Managing Teams	How to create teams, add or remove members, edit details, and delete teams.
Inviting Users	How to send invitations, what the recipient experience looks like, and how to manage pending invites.
User Roles Explained	The three roles — Admin, Member, and Restricted — and when to use each one.
Managing User Profiles	How to edit names, contact info, avatars, timezones, and personal preferences.
Deactivating a User	How to remove someone from the scheduling rotation without losing their history.
Troubleshooting Teams	Fixes for common issues with invitations, visibility, roles, and scheduling.

Where to go next

Availability and Service Area — Set business hours and per-member availability for your team.
Appointment Types — Control which teams and members are eligible for each service you offer.
Billing and Account — Understand how seat-based pricing works as you add team members.