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Driive Help Center
Driive Help Center

Filtering and Searching

When you have dozens (or hundreds) of appointments in your pipeline, filters help you zero in on exactly what you need. Driive provides several filter options that work across both the kanban board and list view.


Available filters

The filter bar sits at the top of the appointments page, just below the page header. You can combine multiple filters to narrow your results:

Appointment type

Filter by the service being booked (e.g., "Roof Inspection," "HVAC Tune-Up"). Select one or more appointment types to show only matching appointments.

Status

Filter by appointment status. Choose from:

  • Requested

  • Pending

  • Needs Scheduled

  • Scheduled

  • In Progress

  • Completed

  • Cancelled

  • Rejected

You can select multiple statuses at once — for example, show only Scheduled and In Progress appointments.

Team member

Filter by the team member assigned to the appointment. Useful for managers who want to see a specific technician's workload, or for team members who want to focus on their own jobs.

Date range

Filter appointments by their scheduled date. Driive offers several quick presets:

Preset

What it shows

Upcoming

All appointments from today forward.

Past

All appointments before today.

Today

Only today's appointments.

This Week

Appointments within the current week (Sunday to Saturday).

This Month

Appointments within the current calendar month.

Last 30 Days

Appointments from the past 30 days.

Next 30 Days

Appointments in the next 30 days.

You can also pick a custom date range by selecting specific start and end dates from the calendar picker.


Using filters

  1. Click the filter button or filter dropdown for the category you want (e.g., "Status").

  2. Select one or more options.

  3. The appointments page updates immediately to show only matching results.

You can apply multiple filters at the same time. For example, filter by Status: Scheduled + Team Member: Mike + Date Range: This Week to see all of Mike's scheduled appointments for the week.


Active filter chips

When you have active filters, they appear as chips below the filter bar. Each chip shows the filter type and value:

  • Status: Scheduled — Showing only scheduled appointments.

  • Team: Mike Johnson — Showing only Mike's appointments.

  • Date: Mar 1 - Mar 31 — Showing appointments in March.

To remove a single filter, click the X on its chip.

To clear all filters at once, click Clear All (if available) or remove each chip individually.


View toggle

The view toggle in the top-right corner lets you switch between the kanban board and list view. Your active filters are preserved when you switch views — you will not lose your filter selections.


Tips for effective filtering

  • Start your morning with "Today" + "Scheduled." This gives you a clean view of what is on the books for today.

  • Use "Upcoming" + "Needs Scheduled" to catch stragglers. These are appointments that have been approved but not yet scheduled. Filtering for them helps you avoid losing leads.

  • Filter by team member for one-on-ones. When reviewing a team member's performance or workload, filter by their name to see all their assignments.

  • Combine status and date filters for reporting. For example, filter by "Completed" + "Last 30 Days" to see how many jobs your team closed this month.

  • The kanban board respects filters too. Applying a filter does not force you into list view -- the kanban lanes will only show cards that match your filter criteria.